AXL Voice AI · Inbound + outbound

AI voice agents for every customer conversation.

Answer calls. Reach customers. Qualify leads. Collect feedback. Tell your AXL AI Assistant what the agent should do.

Build your voice agentWatch the setup

AI receptionist

Answer incoming calls, handle questions and help callers take the next step.

Outbound calls

Reach customers through automated call scenarios and follow up on the result.

Lead qualification

Ask about needs, timing and fit before the conversation reaches your sales team.

Quality & feedback

Call after a service, collect feedback and use the answers to guide follow-up.

Appointment booking

Check the calendars you connect and help callers reserve an available time.

Reminders & follow-up

Remind people about a webinar or appointment and continue the customer journey.

Recordings & transcripts Call results & analysis CRM, booking & follow-up workflows

After every call

A recording. A transcript. A next step.

Everything your team needs to pick up the conversation.

AXL call details with demo data showing the completed call, recording playback and transcript. This example has no generated summary.
AXL · Illustrative call detailsView full screenshot

Listen back

Keep the recording with the contact. Replay the conversation when your team needs the detail.

Watch the setup

Read what was said

Review the automatic transcript without listening through the whole call.

Act on the result

Enable AI analysis in your call scenario. Use the result to create a task, send a message or trigger a webhook.

Explore follow-up actions

Start with the job, not the wiring.

Create a voice agent to qualify new enquiries. Ask what the customer needs and when they want to start. Offer a consultation using our booking calendar.

  1. Describe the conversation

    Use the built-in AI Assistant or your connected agent. Give it business facts, the task and the booking pages to use.

  2. Connect your number

    Choose and buy a number in Telephony. The assistant can route an existing number to your enabled voice agent.

  3. Listen, refine, switch on

    Test on a real phone call. Refine the instructions with AI, then use the agent for incoming calls or an automation.

Already have a number and booking page? The assistant can configure those existing resources. Number purchase, testing and channel approvals are separate steps.

One agent. One real-world job.

See a receptionist come together.

A receptionist is one example. Give your agent a different goal for qualification, feedback or a reminder call.

From a plain-language request to an AI receptionist.

Preview ready

From a plain-language request to an AI receptionist. Animated interface demo.

Give each conversation a purpose.

AI receptionist

Answer business questions and help callers book a time with the right person.

Lead qualification

Ask about the need, timing and fit. Use the call result in the next automation step.

Appointment coordination

Check attached booking pages during the call and book an available slot.

Quality survey

Ask concise feedback questions after a service and review the answers in the conversation.

Webinar reminder

Use a scenario to call registered contacts before the webinar and explain how to join.

Follow-up call

Continue an existing customer journey with a call, then choose the next action from its outcome.

These are workflows you configure with instructions and scenarios. Outbound calls need appropriate consent, an available number and account funds.

Make an informed choice

Compare more than the voice.

The call matters. So do the setup, the full cost and what happens next in your CRM, calendar and follow-up.

Explore all comparisons
Find your use case

The call ends. The workflow continues.

Keep the recording, get an automatic transcript and decide what should happen next.

Recording and playback

Listen again or download the saved recording from the call details. Availability depends on recording settings and processing.

Automatic transcription

Read the conversation after processing. AI summaries and analysis use the account's available AI budget.

Results and extracted answers

In an AI-call scenario, enable outcome analysis or define the values to extract from the transcript.

Tasks, messages and webhooks

Connect the matching result branch to the next scenario action: a team task, a message or an outgoing webhook.

Choose different next steps for an answered call, no answer, voicemail or an analyzed result. Enable analysis when your workflow depends on the caller’s answers.

Good to know

Before your
first AI call.

A few practical answers about setup, booking and call costs.

Do I need my own voice-provider account?

AXL includes its own voice agents. An AI-call scenario can also use a supported connected provider.

Can the assistant buy my phone number?

You choose and purchase the number yourself. The assistant can read your existing numbers and configure their routing.

Can callers book during the conversation?

Yes, when you attach booking pages to the agent. It checks their available slots and can book the caller.

Does this include calling inside a website?

The demonstrated flow is a telephone call. A website can link to the agent number; an embedded browser microphone call is a different interface.

What is charged?

Number rental and carrier usage are separate from AI usage. Check current rates and your available balance inside AXL.

Start with one useful conversation

Put your next conversation to work.

Choose a job for your voice agent. Give it your business instructions, make a test call and build from there.

14-day free trialSee plans and usage pricing