Start with registration
Use the webinar customer journey to define who should receive the reminder and when.
AXL for webinar teams
The reminder can be a conversation.
Help registered attendees get ready, answer questions and follow up from what actually happened.
Give the conversation a clear job.
Make the reminder useful
Let an AI call explain the event and listen to the attendee instead of only playing a fixed message.
Choose the next branch
Handle answered calls, no answer and configured outcomes through the AI-call scenario.
Continue after the event
Use webinar activity to decide the next message or sales task in the same account.
Your assistant helps put it together.
Build a reminder workflow for our registered webinar attendees. Call before the session, explain how to join and follow up according to the call result.
Prepare the business facts, connected channels and booking pages. Your built-in AI Assistant or connected agent can help configure the workflow. Review and test it before enabling customer conversations.
Keep what the customer actually said.
Find the recording and transcript in call history. Enable analysis when the workflow needs a summary or a classified outcome.
Start with one useful conversation.
Describe the job, connect the required resources and try the conversation yourself.
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