Start from registration
Build the reminder around the webinar’s registered audience and the channels they agreed to use.
Help registered attendees get ready for the webinar. Configure AI calls and messages for reminders, questions and the follow-up after the event.
Start from the audience for this webinar.
Send a reminder and answer practical questions.
Follow up using attendance and call outcomes.
Build the reminder around the webinar’s registered audience and the channels they agreed to use.
Give the agent the event time, topic and joining instructions so it can answer practical questions.
Use separate scenario paths for completed calls, no answer or voicemail, with an appropriate next action.
Use webinar activity to choose a replay message, a consultation invitation or another relevant follow-up.
Review webinar activity alongside your customer workflow. Configure different follow-ups for people who attended, missed the event or asked for another conversation.

Start with the right webinar audience.
Use the event activity available in AXL.
Branch on the configured outcome of the reminder call.
Try this instructionHelp me configure a reminder for registered webinar attendees. Explain when it starts and how to join, answer practical questions and use the call outcome for follow-up.
Confirm the webinar, schedule and joining instructions the agent should share.
Select the registrants and connected channels with the appropriate permission for reminders.
Run a test registration and reminder. Check unanswered-call handling and the follow-up after attendance.
Review the assistant’s configuration before enabling it. Number purchase, rental, calling and AI usage have separate charges. See usage pricing
Connect the business knowledge, conversations and follow-up your team needs in one AXL account.