Answer the opening question
Give the agent your hours, services and the information it needs for a useful first answer.
AXL for ai receptionists
A front desk that starts with hello.
Help callers choose a service and book a time while your team stays with the customer in front of them.
Give the conversation a clear job.
Find a real appointment
Attach booking pages for the people callers can book. The agent checks availability during the call.
Keep the conversation
Review the recording and transcript, then use the customer record for follow-up.
Refine with your assistant
Describe how the conversation should change. Review the updated instructions and test them.
Your assistant helps put it together.
Create a receptionist that knows our hours and services, asks what the caller needs and books an available appointment.
Prepare the business facts, connected channels and booking pages. Your built-in AI Assistant or connected agent can help configure the workflow. Review and test it before enabling customer conversations.
Keep what the customer actually said.
Find the recording and transcript in call history. Enable analysis when the workflow needs a summary or a classified outcome.
Start with one useful conversation.
Describe the job, connect the required resources and try the conversation yourself.
Sign up