For call centers

Call center phones with AI answering.

Your team calls from the browser. An AI agent takes the first questions. Every call lands on the contact.

Free plan, no card needed.

Call details in AXL: the recording, the transcript and the notes for one call.

Call details with recording and transcript. Demo data.

What it is

Every call has a recording, a transcript and a next step.

Buy numbers in AXL, decide which calls the AI agent answers and which ring your team. After each call, the team sees what was said and what happens next.

Call outcomes in AXL: the result of each AI call and the follow-up it starts.
Call outcomes and the follow-up each one starts.
  • Browser phone. Call with a headset, no desk phones.
  • AI first answer. An agent asks why the person is calling.
  • Recordings. Recording and transcript on the contact.
  • Follow-up. A task or message for each outcome.

Good to know: US and Canada numbers. No predictive dialer and no workforce scheduling.

What you use

Four parts of AXL a call center uses.

  • Telephony Numbers, browser phone, recordings and call analytics. Telephony →
  • Voice AI AI agents that answer and make calls. Voice AI →
  • CRM Contacts, deals and tasks with every call on them. CRM →
  • Live chat Website chat in the same inbox. Live chat →
How to start

Your first line in an afternoon.

  1. 01 Get a number Buy one or use a number you own. Telephony → Numbers
  2. 02 Add the team Admins who take calls in the browser. Settings → Admins
  3. 03 Set up the AI agent Business facts and what to ask. AI agents → Voice
  4. 04 Route the calls Which calls go to AI, which to people. Number → Routing
Or let AI do it
Prompt

Set up an AI receptionist for our main number. Ask why the person is calling, offer an available appointment and keep the result with the contact.

What it does
  • 1. Creates a voice agent with your business facts.
  • 2. Asks each caller why they are calling.
  • 3. Offers a time from your booking page.
  • 4. Saves the call and its result on the contact. You turn the line on.

Paste it into the AI Assistant inside AXL, or into Claude, ChatGPT or Cursor connected over MCP. How AI calls work →

What it replaces

A phone system for three people, per month.

Phone systems charge per user. On AXL you pay for the numbers and the minutes.

Typical separate tools and their monthly price, billed monthly.
Job Usual tool Monthly In AXL
Phone systemQuo Starter, 3 users$84Numbers, calls, recordings
Phone, meetings, chatRingCentral Core, 3 users$90Calls, live chat, email
Call center phonesAircall Essentials, 3 licenses$120Browser phone and call analytics
Three peopleAXLAbout $103Starter with two extra admins, 3 numbers and 1,000 minutes

Three people, list prices billed monthly, 23 October 2026: Quo $28, RingCentral $30 and Aircall $40 per user (Aircall needs at least 3 licenses), from quo.com, ringcentral.com and aircall.io. AXL phones are an estimate: about $1.50 per US number and $0.0195 per US minute with recording. AXL rates and usage allowances on axl.tech/pricing.

Questions

Questions people ask.

Set up your team’s phones in AXL.

Free plan, no card needed. Paid plans from $49 a month; numbers and minutes are billed separately.

Also for: Sales teams · AI receptionists · Service businesses · Webinar teams · All solutions